Refund policy

Return and Refund Policy

Thank you for shopping with ShereefRight.

We want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, please read our return and refund policy below.

1. Returns
We accept returns within 7 days of receiving your order. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging. Items that are damaged, used, or returned without original packaging may not be eligible for a refund.

2. Non-returnable Items
Digital products, downloadable content, and personalized or custom-made items are non-returnable. These items are final sale and cannot be refunded unless they are found to be defective.

3. Return Process
To initiate a return, please contact our customer service team at [your email address]. Once your return is approved, we will provide instructions for sending the item back. Return shipping costs are the responsibility of the customer, unless the item was received damaged or incorrect.

4. Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved, the refund will be processed to your original payment method within 5 to 10 business days.

5. Exchanges
If you received a defective or wrong item, we are happy to exchange it. Please contact us within 3 days of receiving the item to arrange for an exchange.

6. Contact Us
For any questions about our return and refund policy, please email us at [your email address].

By placing an order on our website, you agree to this return and refund policy.